ABM has been recognized by BEI Pros as one of the top 100 Independent Office Technology Organizations in the United States during a ceremony on October 7th at their offices at 1816 S Calhoun Street. This is based on a series of criteria designed to measure its client service procedures and outcomes, as well as overall client satisfaction. The presentation also included a recognition by Mayor Tom Henry as ABM celebrated its 57th Anniversary on October 7th.    

Dealerships who earn Pros Elite 100 distinction have made the commitment to their clients to become the premier imaging systems provider in their respective markets, as well as, one of the top 100 servicing and support organizatons in the country.     "Achieving Pros Elite 100 certification is the pinnacle of an independent office technology company's accomplishments, and clearly defines them as one of the top 100 dealer service organizations in the United States and abroad," says Steve Rolla, Senior Partner at BEI Pros, co-author of the Document Imaging Industry Service Benchmark Model.   

 

ABM subjected itself to a year long in-depth assessment of its service department and standards in order to qualify for the premier status, and simultaneously underwent various training programs to elevate performance to meet the ambitious benchmarking requirements. Achieving  the prominent certification makes ABM the first and only independent office technology organization in Northeast Indiana to attain the Pros Elite 100 status.   

 

"Superior client service is a hallmark of ABM since our founding 57 years ago, and we are extremely honored to receive this prestigious designation from BEI Pros", said Dan Maucher, Vice President of ABM.

 

"The Pros Elite Certification helps reaffirm to our customers that we remain truly committed to developing the top-quality service and support they have come to expect and demand from their imaging systems provider."    

 

Pros Elite 100 is a national symbol of recognition and distinction and is awarded to an extremely limited number of select organizatons displaying world-class service delivery. Only 100 office-imaging dealers in the United States and selected internatonal markets will earn Pros Elite 100 status. For more information about BEI Pros and pros Elite 100 certification visit www.proselitedealers.com