Services
At ABM, our service makes the difference. As Sharp, HP, Lexmark, Fellowes, and Intimus authorized service providers, you can be sure we have the expertise to get your job done right. We provide factory trained service on your Sharp copier, HP and Lexmark printers and Intimus and Fellowes brands of shredders. We also service and repair Sharp and Panasonic fax machines.
As a locally owned company, our service staff has well over 175 years of cumulative knowledge and a superior relationship with our vendors. We have a vested interest in the success of all of our customers. When you place a service request, you can be assured all facets of the service process are preformed locally, without exception. With an in-house parts and supplies inventory of over $500,000.00 we will install the right part quickly, keeping your ?down time? at a minimum. All of our technicians are Factory Certified on the equipment they service.
Our Service Department has earned Sharp Platinum Certification, Sharp's highest recognition for service excellence.
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ABM has been recognized as one of the Top 100 Servicing Dealers in the nation. The only dealer in Northern Indiana to receive this certification.
For more information
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Do you want to tell us about your service experience? Please contact us to let us know how we?re doing.
To enter a meter read, service request, or order toner, please complete our on-line form.
So, how are we doing?
At ABM our goal is to provide the best copier, fax and shredder service possible. We measure and monitor our performance in many key areas. The most important performance for us is our Service Response Time to service requests. On this page you will find posted ABM's Service Response Time for 2010. The average response time in 2010 was 2.7 hours, well below our competitors average of 4 hours.