If you've decided that your business needs new phone systems, congratulations--the hardest part is behind you! Now all you need to do is figure out which phone system is the best fit. Here are a few quick considerations to help get you started!
There are three basic things you need to consider before choosing phone systems: what your company needs, what your options are, and which features could be most helpful to you. This type of homework will save you a lot of heartaches later on by helping you narrow down your choices and end up with a system that fits your needs--both now and in the future.
So, let's get started! Here's a closer look at the three considerations:
Before you look at anything else, take a moment to ask yourself what your business needs. It's essential to understand what you want this new phone system to be capable of--that way; you're not disappointed by a system that's too simple (or frustrated by one that's too complicated).
Here's where things get a little interesting. There are three main types of phone systems to choose from:
- landlines, which are your traditional phone systems and come with limited functionality and high prices;
- virtual phone systems, which allow you to forward calls straight to each employee's personal phone, combining all the good features of landlines with all the power of modern tech;
- and VoIP, or Voice over Internet Protocol, which utilizes your Internet connection to offer all the tools and features you could ever want.
Speaking of features, you'll want to research that too. If, for example, you'd like call queues and video chat options, VoIP phone systems are probably the best choice for you. On the other hand, if you're looking for something simple yet sleek, you may prefer a virtual phone system.
Ready to choose new phone systems for your business? Contact us today for all the help you need!