Yes. ABM will provide like equipment free of charge if it is determined that an “In Shop” repair would cause less disruption. Service and supplies will be billed at the current maintenance rate per your contract.
Highlights
- Super-Efficient Output
- Speedy Document Feeding
- Built-In Stackless Duplex Module
You should receive the items within a few business days, possibly as early as the next day.
There are five tabs across the top of the folder.
When you place a service call your call is entered into our computer system and assigned to a Service Technician. The system immediately pages the technician with all of the information about your account, your machine, and your current problem. Our system logs all of the times - time you called - time tech was dispatched - time tech arrived - time tech was done. This information is then available so that we can accurately evaluate your machine performance and our response to your calls.
Once you have dialed a fax number the receiving fax machine sends its number to your fax. That is the number that your machine now displays. This is the number that the other machine has programmed into it by the user. If the number is entered wrong or if the phone number has been changed and the machine has not been reprogrammed, then the number will not appear the same as the number that you dialed.
Monitor filters protect confidential and private information to meet todays privacy laws. They can assist in keeping health care information and personal financial information private as well as avoiding identity theft.
Generally 3 business days.
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Courtesy calls are provided to maintenance agreement customers without charge or the need for a phone call. Based on your usage, ABM service will stop by to check and clean your machine to keep it in good working order. Our intention is to provide service calls when it is more convenient for our customers and to prevent the inconvenience of emergency calls. In 2011, over 26% of our total calls were courtesy calls. This type of proactive service adds tremendous value to your maintenance agreement with us.