Synappx Manage is Sharp's cloud-based fleet management platform. ABM deploys it on every device we manage, so device status and maintenance warnings surface automatically. Alongside it, ABM Managed Supplies handles toner replenishment and meter reads - without anyone in your office lifting a finger.
Most service calls we receive are things our monitoring would have caught first. A drum unit approaching end-of-life. A toner cartridge running dry on a Friday afternoon. A paper tray sensor that's been throwing a soft error for a week. The device knew. Nobody was watching. ABM fixes that.
Deployed on every Sharp device ABM manages - no hardware required, no IT project needed.
Managed Supplies watches toner levels across every device in your fleet. When a cartridge drops below the threshold, we know before you do - and the replacement ships automatically.
Sharp MFPs surface maintenance codes before a breakdown. Synappx captures these in real time. ABM dispatches a technician before the machine stops working.
No more manual counter submissions. Managed Supplies collects meter reads automatically and feeds them directly into billing. Your invoice reflects exactly what you printed - no estimates, no disputes.
One view of every Sharp device across every location. Status, toner levels, maintenance alerts, page counts, and usage trends - all in a single dashboard.
For clients who need deeper visibility - multiple locations, high-volume environments, or custom alert thresholds - ABM deploys an on-site monitoring agent that polls devices via SNMP in real time. Combined with Synappx, it creates a complete picture of your fleet.
We'll map every device in your environment, identify the ones flying blind, and show you exactly what managed monitoring looks like for your operation.