Synappx Manage is Sharp's cloud-based fleet management platform. ABM deploys it on every device we manage, so toner alerts, maintenance warnings, and meter reads happen automatically — without anyone in your office lifting a finger.
Most service calls we receive are things Synappx would have caught first. A drum unit approaching end-of-life. A toner cartridge running dry on a Friday afternoon. A paper tray sensor that's been throwing a soft error for a week. The device knew. Nobody was watching. ABM fixes that.
Deployed on every Sharp device ABM manages — no hardware required, no IT project needed.
Synappx Manage watches toner levels across every device in your fleet. When a cartridge drops below the threshold, we know before you do — and the replacement ships automatically.
Sharp MFPs surface maintenance codes before a breakdown. Synappx captures these in real time. ABM dispatches a technician before the machine stops working.
No more manual counter submissions. Synappx collects meter reads automatically and feeds them directly into billing. Your invoice reflects exactly what you printed — no estimates, no disputes.
One view of every Sharp device across every location. Status, toner levels, maintenance alerts, page counts, and usage trends — all in a single dashboard.
For clients who need deeper visibility — multiple locations, high-volume environments, or custom alert thresholds — ABM deploys an on-site monitoring agent that polls devices via SNMP in real time. Combined with Synappx, it creates a complete picture of your fleet.
We'll map every device in your environment, identify the ones flying blind, and show you exactly what managed monitoring looks like for your operation.