The short answer
ABM Office Resources provides copier and printer service across DeKalb County, Indiana, with 3,485,579 pages printed under ABM service in the last 12 months. Over the last 12 months, DeKalb County service calls averaged 4h 12m to a technician on site and 5h 21m to resolution (business hours, operable and machine-down calls).
Updated November 10, 2026 from ABM’s service system.
ABM service in DeKalb County by the numbers
Operable and machine-down service calls from DeKalb County, 2025-11-10 through 2026-11-10.
What does ABM do for DeKalb County offices?
Why DeKalb County businesses choose ABM
- Sharp AAA Platinum Level Service Provider, the top of Sharp’s three service tiers
- Factory-trained technicians and genuine Sharp parts
- Toner delivered automatically when your machine reports it’s low
- Family-owned in Northeast Indiana since 1953
Questions about copier service in DeKalb County
How fast does ABM respond to copier service calls in DeKalb County?
Over the last 12 months, service calls from DeKalb County averaged 4h 12m from the call to a technician on site and 5h 21m from the call to resolution, in business hours. Only operable and machine-down calls count; courtesy visits, installs and in-shop work aren't included.
Which towns in DeKalb County does ABM service?
ABM services businesses and organizations throughout DeKalb County, including Auburn, Butler, Garrett, Spencerville, Waterloo. Technicians are dispatched from our office at 1816 S. Calhoun St., Fort Wayne, IN 46802.
What does ABM offer businesses in DeKalb County?
Sharp copiers and multifunction printers, service and supplies on a cost-per-page agreement, managed print with fleet monitoring, automatic toner delivery, and office supplies and furniture. ABM is a Sharp AAA Platinum Level Service Provider, the top of Sharp's three service tiers.
How do I request copier service in DeKalb County?
Call (260) 744-4259 or submit a request online at abmfw.com/support. Have the machine's equipment ID or serial number ready and we'll dispatch the next available technician.
Towns we serve in DeKalb County
Also served: Butler, Garrett, Spencerville, Waterloo.
All 11 counties we serve →How we measure: Service calls counted: operable and inoperable (machine down) calls only. Courtesy calls, installs and in-shop work are excluded. Times are business hours (Mon-Fri, 8am-5pm): response = call to technician on site; resolution = call to job closed. Each county includes every customer whose address ZIP code is in that county.